Donor Guidelines
- Donations are accepted only when the store is open and only on donation days
- Do not hand anything over to anyone who is not a volunteer
- Items should not be left outside when the store is closed
- Clean items before bringing them to the FreeStore
- Ensure that electronics and small appliances are in working order with all parts
- Limit the size of individual items you give to only what one person can easily carry. Given the FreeStore’s size, donated items should be no larger than a vacuum cleaner.
- Please see our list of acceptable donations and ask a volunteer if you have any questions. If we are unable to accept your donation, we ask that you take them to another local charity.
- Items should not be left outside when the store is closed
Shopper Guidelines
- Separate shopping and donation days provide equitable access to available items and safe traffic flow in the store. Days and hours are posted on our Facebook banner, website, and at the store.
- The store is run solely by volunteers. Please be courteous, show respect, and thank them for their
community service. - Everything is free on the shelves in our self-service area and the limited special treasures section
- Be aware of the community-minded spirit and sharing principles of the FreeStore. The items you select are for your personal use and are not for resale.
- Due to COVID, a maximum of 6 shoppers (including children) are allowed in the store at any one time. 10-20 minutes is usually plenty of time to shop. If there is a line outside, shopping time is limited to 10 minutes.
- One shopping visit is permitted per person per day
- Shoppers are permitted to take items that fill 1 reasonably sized shopping bag and 1 bulky item (a lamp for example). Volunteers may limit the number of items being taken at any time and reserve the right to make exceptions based on individual needs and inventory. We are an inclusive non-profit that does not want customers with larger needs to feel alienated.
- Be mindful when making selections. Consider needs, wants, and greed.
- We welcome monetary donations to help pay the rent and cover operating expenses (see links below)
- Drugs/alcohol/smoking/profane language/firearms are not permitted in the FreeStore
- If you notice a spill or unsafe condition, please notify a volunteer immediately
- Our volunteers are permitted to close the store for any reason, with no advance notice, at their discretion